Data Protection
Controller and Contact
Byteon Cloudx, located at 311-1067 Kamigamo Shimojimbaracho, Kita-ku, Kyoto-shi, Kyoto 603-8047, Japan, is the controller for personal data described here. Contact [email protected] for privacy inquiries.
Data We Collect
We collect identifiers (name, email, company), billing details for paid offerings, technical logs (IP address, device type), support communications, and coursework submissions you voluntarily upload to mentoring channels.
Purposes of Processing
Data is used to deliver training, schedule mentors, issue certificates, improve curricula, comply with accounting rules, and secure our services. Marketing emails are sent only with consent or soft opt-in where permitted.
Legal Bases
Processing relies on performance of a contract, legitimate interests (fraud prevention, product improvement), consent where required (non-essential cookies, certain marketing), and legal obligations such as tax record keeping.
Retention
Account data is retained for the life of the relationship plus seven years for tax and dispute resolution. Learning artifacts may be deleted sooner upon request unless a mentor needs anonymized excerpts for quality review.
Processors and Transfers
We use vetted subprocessors for email delivery, video conferencing, and document storage. Where data leaves Japan, we implement appropriate safeguards such as standard contractual clauses or equivalent measures.
Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection. Japanese consumers may contact us or relevant supervisory bodies. We respond within thirty days unless complexity requires an extension.
Security Measures
We apply role-based access, encryption in transit, and least-privilege administration. No method is perfect; please report suspected incidents to [email protected] promptly.
Children
Services are directed to professionals and students aged 16+. We do not knowingly collect data from younger children. Parents may request deletion if they believe a minor provided data.
Policy Updates
We will post changes on this page and adjust the “Last updated” date. Where legally required, we will obtain fresh consent for materially different uses.